Click Save if you're done making changes. Click the Default Device: drop-down menu and pick your default device for authentication. If you authenticate with more than one device, you can specify which you would like to be the default. To exit My Settings & Devices, click the Done button below your listed devices or click your organization's logo on the left (or the Duo logo if shown). This is where you can enroll a new device by clicking Add another device and following the device enrollment steps, or reactivate, edit, or delete your existing devices. You can't get in to the device management portal if you do not have access to any enrolled devices you'll need to contact your Duo administrator for help.Īfter authenticating you'll see the device management portal. To manage your devices, choose an authentication method and complete two-factor authentication (you may need to scroll down to see all authentication options). If you enabled the option to automatically send you an authentication request via push or phone call, you'll need to cancel the push or phone call in progress before you can click the 'My Settings & Devices' link.

If your administrator enabled self-service device management, the Duo Prompt displays a 'My Settings & Devices' link on the left. If your organization is using the Duo Universal Prompt please refer to the Universal Prompt device management instructions.Īccessing Device Management in the Duo Traditional Prompt

Accessing Device Management in the Duo Traditional PromptĪccessing Device Management in the Duo Universal Prompt.Accessing Device Management in the Duo Universal Prompt.

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